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Privacy Policy

How Clarity handles customer and bookkeeping information.

Effective September 22, 2026. This policy applies to the Clarity Books Central website, early-access application, customer workspaces, and support workflows.

1. Information we collect

Clarity may collect account information such as your name and email, business profile information, bookkeeping records you choose to import, private documents you upload, workspace activity, support requests, product feedback, and technical or security logs needed to operate the service.

2. How we use information

We use information to create and secure customer workspaces, process bookkeeping workflows, provide Book Health and reconciliation features, operate support, improve the early-access product, prevent abuse, and maintain service reliability and security.

3. Bookkeeping and document data

Customer bookkeeping data and private documents are used to provide the Clarity service. Clarity does not sell customer bookkeeping data and does not use private bookkeeping records for advertising.

4. Service providers

Clarity relies on managed cloud, authentication, hosting, database, and related infrastructure providers. These providers may process information on Clarity's behalf only as needed to deliver and protect the service.

5. When information may be shared

We may share information with service providers operating the platform, when you direct or authorize us to do so, to protect the security or integrity of the service, or when disclosure is required by applicable law. We do not provide customer bookkeeping data to advertisers.

6. Security and access controls

Clarity uses authenticated customer workspaces, tenant isolation, database row-level security, private document storage, short-lived signed file access, security headers, and operational audit records. No security system can guarantee absolute protection, so customers should also protect their login credentials and devices.

7. Retention

We retain information for as long as reasonably needed to provide early access, secure the platform, maintain business records, resolve disputes, and meet legal obligations. Backup or recovery copies may remain for a limited period after primary data is changed or removed.

8. Your choices and requests

You can update certain account and business information inside Clarity. For access, correction, account-closure, deletion, or privacy questions that are not available through the product, contact Clarity Support. Some records may need to be retained when required for security, legal, fraud-prevention, or accounting purposes.

Contact support

9. Early-access communications

If you join the founding-customer list, we may use the email you provide for Clarity early-access, onboarding, and launch communication. Joining the list does not create a paid subscription.

10. Children

Clarity is a business bookkeeping service and is not directed to children under 18.

11. Changes to this policy

We may update this policy as the product changes. Material changes will be reflected by an updated effective date and, when appropriate, an in-product or email notice.

Early-access legal review

This policy reflects the current early-access product and operating boundaries. Clarity intends to have its commercial legal documents reviewed before a broader paid launch.